Your community

Get involved

From volunteering to being involved in big decisions, there are loads of ways to get involved and have your say.

Have your say with resident involvement

We want to work with you to make Wythenshawe better for everyone. It doesn’t matter whether you rent from us or not, your voice matters. From volunteering to being involved in big decisions, there are loads of ways to get involved and have your say.

We’re big on community and teamwork and we want more locals to help shape what we do.

Fancy knowing more? Check out our latest Resident Involvement Strategy.

  • Resident Involvement Strategy 2025-2027PDF (847 KB)
    PDF (847 KB)

    We believe that everyone should have a say in decisions that affect their home and community. This strategy is designed to give you meaningful opportunities to shape our services, hold us accountable, and ensure we listen to what matters most to you.

    Download

Get involved with us and have a voice

There are several ways you can get involved, whatever time you have available:

  • Now and then

    Surveys and polls: Fill in surveys for us. 5-10 minutes every so often.

    Mystery shopper: Tell us about your experience when you report a repair or issue to us. 15-30 minutes when you report something.

    Community events: Join local events and activities like neighbourhood walks. 1-2 hours every few months.

    Have a look at our events calendar for more information.

  • Regular

    Readers’ Group: Make sure our newsletters and leaflets are easy to read. 1 hour a month.

    Community Gardening Tool Hire Group: Help lend tools to residents to use in their garden. 1-2 hours a week.

    Community Voice meetings: Pop along to tell us about any problems you’re facing. 1-2 hours a month.

    High-Rise Forum: Have your say on living in a high-rise building. 2 hours every 3 months.

  • Behind the scenes

    Service inspectors: Check shared areas in and around our buildings, and empty homes. Flexible monthly checks, plus a 2-hour monthly meeting.

    Why not become a Service Inspector and help us keep an eye on how we’re doing — from how tidy we’re keeping Wythenshawe to how our services are delivered.

    What you’ll do:

    • Check services like cleaning and grounds work
    • Spot what’s working and what’s not
    • Feed it back to us so we can make a change

    How it’ll help:

    • You’ll help improve your neighbourhood
    • Build new skills and confidence
    • Make a real difference locally

    We’ll help you with:

    • Training a handy checklist
    • ID and any gear you might need
    • Ongoing help and support from our team

    Project Group: Help us make our services better. 4 hours a month.

    Scrutiny Group: Work with other tenants to recommend ways we can make things better for residents. 4 hours a month.

    Help us keep things running well by joining our Scrutiny Group. You’ll look at how we’re doing, suggest ways to improve, and help keep us on our toes.

    Things we’ve recently looked at:

    • Complaints: Making it quicker and clearer
    • Damp and Mould: Improving how we deal with it
    • Living Well Fund: Making it more transparent and fair
    • Grass Cutting and Cleaning: Keeping it consistent
    • Repairs: Checking we’re delivering what we promise
    • Customer Hub: Making it easier for people to get help and advice

    Read the reports or even better, join us – get in touch.

    Value for Money Group: Check we get good quality services that are worth the money we pay for them. 2-5 hours, 3 times a year.

Still not convinced? Watch our volunteering in action! Our short video gives you a taste of the different activities you can help out with, from sharing your ideas to getting stuck into activities that bring people together.

Whether you have a little time or a lot, there’s something for everyone – and every bit of involvement helps make Wythenshawe an even better place to live.

Meet your Resident Involvement team

These are our friendly team to chat to if you might want to get involved, but don’t know where to start.

Lorna, Resident Involvement Manager
07410 943 952

Jodie, Resident Involvement Officer
07530 641 739

Dan, Resident Involvement Officer
07410 943 055

Email us

Scrutiny Group Reviews

Our Scrutiny Group is made up of residents, just like you, who take a closer look at how we’re doing. They check our services, ask questions, and suggest ways we can do better. Here are their latest reviews. Each one explains how the review was done, its findings, and recommendations.

  • Scrutiny Group Review: Stage 2 ComplaintsPDF (175 KB)
    PDF (175 KB)

    Download
  • Scrutiny Group Review: Customer HubPDF (457 KB)
    PDF (457 KB)

    Download
  • Scrutiny Group Review: Our approach to damp and mouldPDF (244 KB)
    PDF (244 KB)

    Download
  • Scrutiny Group Review: Grass cutting and communal cleaningPDF (255 KB)
    PDF (255 KB)

    Download
  • Scrutiny Group Review: Living Well FundPDF (238 KB)
    PDF (238 KB)

    Download
  • Scrutiny Group Review: Customer benefits of our Repairs Transformation projectPDF (263 KB)
    PDF (263 KB)

    Download

Volunteering

Volunteering is a great way to meet new people, grow your confidence, and give something back to your community. There are lots of local groups looking for help from as little as 2-3 hours a week.

Here’s how to get started:

  • Fill in our Volunteer Form below
  • We’ll match you to something that suits you
  • We’ll support you all the way — even on your first day!

Volunteering is open to everyone. All the groups we work with are part of Real Neighbours Wythenshawe – local people helping other local people.

Register as a volunteer

  • Volunteer and involved resident registration

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